Jobs in Singapore

Job Description: Develop and maintain strong relationships with key stakeholders, service providers, and internal teams to ensure effective communication and collaboration in…

Job Description: In-depth knowledge of escalation procedures, incident management, and other disciplines related to service delivery.

Job Description: Drive internal service review meetings/ Support third party service review meetings. Ensure meaningful and accurate reporting and establishing service…

Job Description: Lead investigation and resolution of incident. Conduct root cause analysis and recommend improvement solution for recurrent incident to Client.

Job Description: Oversee the Problem Management process to produce reports on Root Cause Analysis, SLA measurement and/or performance of incident & problem management and…

Job Description: Prompt communication about new Major Incident to the tech population, with constant updates on incident status. S$7000 - S$13000 per month.

Job Description: Accountability, management and governance of all elements of IT service management for the IT Products in scope including relationship management and…

Job Description: Conduct and/or participate in management update meetings - CCC, Operations, Service Review, Audit and Management Meeting.

Job Description: Oversee day-to-day fault management for Critical / Escalated incident. Experience in customer service environment. Be a Part of Something BIG!

Job Description: At least 5 years’ experience in a problem management role for a major IT/Telco organization. As an Incident and Problem Manager at Singtel, you will play a…

Job Description: Your direct reports and/or service providers are responsible for either Services or Building Maintenance. Have knowledge and adhere to all country's related…

Job Description: Set service performance management metrics, and direct the preparation of period management reports. Maintain day-to-day responsibility for the ownership and…

Job Description: At least 3 to 5 years experience in leadership and management. Proficiency in digital skills Good collaborative and stakeholder management skills.

Job Description: Strong relationship building skills to build effective working relationships with local management and regional leaders. His/her roles are as below:

Job Description: Proven years of experience with In depth knowledge in logistics management. Able to work with all levels of management and in fast paced, matrix reporting…

Job Description: Develop and review work procedures and ensure quality service delivery. Oversee management of resources on project sites, directing and monitor business…

Job Description: Ability to handle multiple tasks along time management skills and customer service. Drive delivering adequate customer response times and service resource…

Job Description: Deliver end-to-end support in accordance with IT service management procedures. Act as the communications lead following an agreed major incident procedure, and…

Job Description: Experience in incident management and able to minimize the impact to train service. Put in place incident management plan for incidents during peak and non-peak…

Job Description: Develop the APM AIOps strategy for the organization, outlining the goals, roadmap, priorities, and technical design for implementing AI-driven solutions in IT…

Job Description: Contribute to providing consolidated production incident KPIs. Strong service attitude: the ability to develop and build lasting customer relationships.

Job Description: Participate in post-incident reviews and problem management activities. The ideal candidate is likely a senior application support technologist or an incident…

Job Description: Conceptualize and develop department-level policies and initiatives such as data management, incident reporting framework, etc. Any ad-hoc duties as required.

Job Description: Experience in risk or control management. In Singapore as necessary and conducive to the overall management of BCIM. Some careers shine brighter than others.

Job Description: Co-ordinating Change management activities as required. Work with Business to integrate new, enhanced and existing service offerings for the account.